In accordance with D.Lgs. June 30, 2003, No. 196 – and subsequent changes –, in accordance with the GDPR 2016/679 and with the Provision of Data Protection Authority “Simplified Arrangements to Provide Information and Obtain Consent Regarding Cookies – 8 May 2014”, we hereby provide all due information concerning the purposes and methods for the processing of user’s personal and sensitive data in our possession.
This information concerns users that reach the company web sites and that benefit of the services provided through these web sites, which are the following:
This information doesn’t concern the use of other websites reached by links contained in the pages at the above addresses.
Types of data processed and purpose of the processing
1) Browsing Data
The computer systems and software procedures used in this website acquire, during their normal operations, some personal data that are implicitly transmitted in the use of internet communication protocols. These pieces of information are not collected to be associated with identified interested parties, but, through elaborations and associations with data held by third parties – due to their own nature –, they may allow the user’s identification.
This kind of data shall include IP addresses or computers’ domain names used by who browses the present websites, the URI-mapped addresses (URI stands for Uniform Resource Identifier) of the requested resources, the time of the request, the method used while submitting the request to the server, the size of the file received with the server reply, the numerical code indicating the status of the reply given by the server (successful, error, and so on) and other parameters related to the operating system and to the computing environment of the user.
These data are solely used in order to obtain anonymous statistics related to the websites’ use and to control its proper functioning, also they are immediately deleted after they have been processed.
These data could be used to establish the liability in case of hypotetical violation of the Websites: apart from that case, data won’t persist more than seven days.
2) Data voluntarily provided by the user
If the user, by connecting to the Websites, submits his/her personal data to have access to specific services or to send and email request by filling one of the forms in the Websites, these data can be acquired by the Controller. The Controller uses the data only to provide the requested service or to answer the email sent by the user.
In the Websites user data are collected in order to provide the following services:
2.1) Request of information and quotes for products through the contact form
Collected data: Name, Last Name, Email, Phone Number, Company
2.2) Applications for vacant positions through the form in the “Work with us” section
Collected data: Name, Last Name, Email, Current Position, Curriculum Vitae
2.3) Subscription to the company newsletter
Collected data: Name, Last Name, Email, Company
2.4) Access to the user reserved area:
Collected data: Username and Password
3) Statistical Data
The Websites use Google’s analysis services to track and examine the user’s navigation, e.g. Google Analytics.
Google, in turn, may use such data to adapt its web browser ads to the users preferences.
Also, the user may deactivate Google Analytics functionalities on his/her browser following the steps explained at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
4) Data connected to contents hosted on other web platforms
Cookies are small text files that are sent to the user’s terminal equipment (usually to the user´s browser) by visited websites; they are stored in the user’s terminal equipment to be then re-transmitted to the websites on the user’s subsequent visits to those websites. When navigating a website, a user may happen to receive cookies from other websites or web servers, which are the so-called “third party” cookies. This happens because the visited website may contain items such as images, maps, sound files, links to individual web pages on different domains that are located on servers other than the one where the page being visited is stored.
On the Websites only technical cookies are used:
– Session Cookies, that permit the normal navigation and use of the Websites;
– Analytics Cookies, used to collect information in aggregate form about the number of the users navigating the Websites and the way they navigate them (cfr. previous paragraph “Statistical Data”););
– Functionality Cookies, that let the user choose some navigation criteria (e.g. the language) which provide a better experience of the Websites navigation and use.
On the Websites any profiling cookie nor third parties cookie is used.
How to handle and delete cookies on the most used browsers:
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies
Microsoft Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Apple Safari: https://support.apple.com/kb/PH21411?locale=it_IT&viewlocale=en_US
Methods of data processing
Users’ personal data are processed through automated and electronic methods and they are kept for a period not exceeding the purposes for which they were collected and therefore processed. Specific security measures are observed to prevent data violation, loss or improper use.
Duration of data processing
The collected data are kept by The Controller for the necessary time to fulfill the purposes for which they are collected and to provide the requested services by the user.
– newsletter subscription: these data will be kept by The Controller until the user will decide to opt out from the service and remove his/her address from the Company mailing list;
– contact forms: these data will be kept by The Controller for the purpose of replying to the user requests and until these requests will be satisfied;
– Google Analytics data: these data are kept for 26 months.
Optional data transfer
Users are free to provide their personal data. Where they don’t they might not obtain what requested in terms of services or information.
The Data Controller, Tecno Program Srl, has its registered office and operations headquarters in Poggibonsi, Siena, Località Drove 2/G and it’s represented by Ivano Francini.
Data Controller email: email@example.com
Responsible for processing the data
The person in charge of websites maintenance is Marta Mantovani, who has been designed as Responsible for processing the data in accordance with Art. 28 of UE Regulation 2016/679 (GDPR).
Where the data are processed
The personal data are processed through the Websites, by the Data Controller that has its operations headquarters in Località Drove 2/G, 53036 Poggibonsi (Siena). The data are processed and managed only by the technical operators of the office responsible of the data processing or by personnel assigned to maintenance operations.
Data are treated confidentially and they are not communicated or diffused in any part.
Personal data submitted by the users to request information or services are used only to provide such information or services.
Personal data collected by the Controller are used only to provide services and information requested by the user. The Controller guarantees that other data use, transmission or diffusion is not envisaged in any case.
The personal account of the user to log in the reserved area is protected by a password to safeguard the user privacy and security.
The Controller adopts all necessary measures and procedures requested by the law.
Although the Controller does its best to protect the data provided by the user, the complete and total security can’t be guaranteed, therefore the Controller invites the user to adopt all necessary measures to protect his/her own data, for example by changing their password periodically using numbers and letters combinations, and by using an updated version of a safe browser.
Rights of the Data Subject
Right to the explicit consent
The user may exercise his/her right to the explicit consent by the tools dedicated to this purpose on The Websites:
– Form for the newsletter subscription: through the checkbox at the end of the newsletter subscription form (it is compulsory to flag this checkbox otherwise it will not be possible to receive the newsletter) and through the second checkbox at the end of each contact form on The Websites (which is optional).
Right to revoke the consent
The user can revoke his/her consent by:
– sending an email to firstname.lastname@example.org
– (newsletter) removing his/her email address from the company mailing list by clicking on the appropriate link which can be found in any of the newsletter sent by The Controller.
Right of access
The user can ask at any moment to access the data concerning him/her collected by The Controller, ask for a copy and ask for any information concerning the processing of these data.
Right to rectification
The user can ask at any moment to verify and rectify the data concerning him/her collected by The Controller.
Right to restriction of processing
The user can at any moment request for a restriction of processing data concerning him/her by circumscribing their use only to some kind of purposes.
Right to erasure (“Right to be forgotten”)
The user can request and obtain at any moment the erasure of his/her data.
Right to data portability
The user can request at any moment to receive his/her data in order to transfer them to another data controller or/and, where technically possible, the user can request and obtain the direct transmission of his/her data from The Controller to another controller.
Right to object
The user can at any moment object to processing of his/her personal data without invoking any particular grounds.
email@example.com by specifying in the email subject “Personal Data Processing on Tecno Program’s Websites”.
The Controller will process these requests as soon as possible and in any case within a month.